Degraded performance

Incident Report for Sonos

Resolved

This incident has been resolved.
Posted May 17, 2019 - 14:14 UTC

Update

We are continuing to monitor for any further issues.
Posted May 17, 2019 - 13:07 UTC

Update

We are continuing to monitor for any further issues.
Posted May 17, 2019 - 07:41 UTC

Monitoring

Some customers may be experiencing issues with music playback when using Spotify direct control and voice services. In the meantime, please use the Sonos app for control. For more information, visit our community https://en.community.sonos.com/
Posted May 17, 2019 - 01:20 UTC
This incident affected: Alexa Voice Control, Google Voice Assistant, and Spotify Direct Control.