Alexa - voice control unresponsive

Incident Report for Sonos

Resolved

This incident has been resolved.
Posted May 27, 2026 - 02:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 27, 2026 - 01:19 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 26, 2026 - 22:06 UTC

Update

We are continuing to investigate this issue.
Posted May 26, 2026 - 19:28 UTC

Investigating

We are currently investigating this issue.
Posted May 26, 2026 - 14:10 UTC
This incident affected: Alexa Voice Control.
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