Sonos Backgrounds - Playback Failure - Full playback failure

Incident Report for Sonos

Resolved

This incident has been resolved.

Posted Jul 04, 2025 - 00:22 UTC

Update

We are continuing to investigate this issue.

Posted Jul 03, 2025 - 18:16 UTC

Investigating

We've identified a problem with Sonos Backgrounds on Sonos and are working on a fix. You may not be able to start music from Sonos Backgrounds until it’s resolved.

Posted Jul 03, 2025 - 15:04 UTC

This incident affected: Sonos Backgrounds.