Apple Music - Adding Account Issues

Incident Report for Sonos

Update

We've identified that this issue only affects the Sonos Android app. As a workaround, please use the Sonos app on an iPhone or iPad to add Apple Music.
Posted Oct 02, 2026 - 15:46 UTC

Identified

Apple Music - Adding Account Issue

Message:

We've identified a problem with Apple Music on Sonos and are working with them on a fix. You may not be able to sign in to your Apple Music account on Sonos until it’s resolved.
Posted Sep 27, 2026 - 23:56 UTC
This incident affects: Apple Music.