We’ve temporarily turned off NetEase, QQ Music, Kugou, Kuwo and KKBOX on Sonos while we apply an important security update. You won’t be able to play music from these services until they return. Sonos systems and other music sources continue to work normally. We expect these services to return in the coming days and will provide updates as we have them on this page.
Posted Oct 23, 2026 - 01:06 UTC
This incident affects: KKBOX, QQ音乐, 网易云音乐, and 酷我音乐.